Frequently Asked Questions – The Gypsy Soul Resort
Booking & Stay
Q: How can I book a room at your kanatal dhanaulti resort?
Answers : Direct Call/WhatsApp: Contact our reservations team at 6397747367, 7983441944.
Travel Platforms: We are also listed on leading travel portals like www.airbnb.co.in/ www.agoda.com and our website www.thegypsysoulresort.com
Q: What types of rooms are available (cottage, deluxe, family suite)?
Answers : We offer a variety of room options to suit different preferences and budgets:
Deluxe Rooms – Comfortable and well-furnished with modern amenities, ideal for couples or small families.
Cottages – Independent units that provide extra privacy, scenic views, and a cozy hill-stay experience.
Each room category includes essential facilities such as [Wi-Fi, hot water, balcony/mountain view and valley View.
Q: Do the rooms have valley/mountain views?
Answers : Yes, all our rooms and cottages offer beautiful views of the surrounding hills and valleys. Guests can enjoy stunning sunrises, sunsets, and the natural beauty of kaddukhal surkhanda devi kanatal location, e.g., satyon valley and kodiya range mountains right from their balconies or windows. Room categories with guaranteed valley/mountain views are clearly mentioned at the time of booking.
Q: Is heating/air conditioning provided in rooms?
Answers : Yes, we provide seasonal comfort facilities in all our rooms. During the chilly hill winters, room heaters/extra blankets are available to keep you warm and cozy. In the summer months, air conditioning or proper ventilation ensures a pleasant stay. Specific details may vary by room category, and our team will be happy to arrange additional heating on request.
Q: Is Wi-Fi available in the rooms and common areas?
Answers : Yes, complimentary Wi-Fi is available in both the rooms and common areas of the resort. While the speed may vary at times due to the hill location and network conditions, it is sufficient for browsing, emails, and light streaming. Guests looking for a digital detox can also enjoy the natural surroundings without distractions.
Check-in / Check-out
Q: What are the standard check-in and check-out timings?
Answers : Our standard check-in time is 2:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out may be arranged on request, subject to room availability and additional charges. We recommend informing us in advance if you have special timing requirements so we can make your stay more comfortable.
Q: Do you allow early check-in or late check-out?
Answers : yes, we do allow early check-in and late check-out upon request. However, this is subject to room availability and may involve an additional charge. If you are planning to arrive early or depart late, please inform us in advance so we can make the necessary arrangements for your convenience.
Q: Is 24-hour front desk support available?
Answers: Yes, our front desk team is available to assist you throughout the day. Since we are located in a hill area, certain services may be limited during late-night hours, but our staff is always on call to help with urgent needs, check-ins, or travel assistance. We ensure that guests feel safe, comfortable, and supported at all times during their stay.
Travel & Accessibility
Q: How far is the resort from the nearest airport, railway station, or bus stop?
Answers : Our resort is conveniently located near Surkhanda Devi, Kanatal:
• Nearest Airport: Dehradun Jolly Grant Airport – approximately 75 km / 2.5 hours by car.
• Nearest Railway Station: Dehradun Railway Station – approximately 80 km / 2.5–3 hours by road.
• Nearest Bus Stop: Kanatal / Mussoorie Bus Stop – around 10–15 km / 30–40 minutes drive.
Q: Is the road to the resort safe and motorable?
Answers : Yes, the road leading to our resort is well-maintained and motorable for cars, SUVs, and smaller vehicles. Since we are located in a hill area, the drive involves winding roads with scenic views. We recommend driving carefully, especially during monsoon or winter months, as occasional slippery conditions may occur. Our team is happy to provide directions and travel tips to ensure a safe and comfortable journey.
Q: Do you provide parking for private vehicles?
Answers: Yes, we provide secure on-site parking for all our guests’ private vehicles. Whether you are traveling by car or bike, our parking area is spacious and monitored, giving you peace of mind while you enjoy your stay in the hills.
Q: Do you arrange pick-up and drop services?
Answers : Yes, we offer pickup and drop services from the nearest airport, railway station, and bus stops. Our team ensures a safe and comfortable journey to and from the resort. Prior booking for this service is recommended so we can arrange timely transportation for you.